Will the advertising industry finally confess it’s indifference to encouraging diversity?

Does the advertising industry’s PR offensive about commitment to diversity stand up in the real world? Advertising has a remarkable ability to create a perception […]

The love affair with Apple is over. Now the real customer relationship with Apple can begin.

We all know what the first stage of love is like. An emotional surge that overwhelms our logic and reason. Life doesn’t seem complete without […]

The best training for UX and technology professionals: Your parents.

Every Christmas, after Santa Claus comes to my parents’ home, I come: the family’s unofficial IT & Tech support person. I’m minus the red hat, […]