A voice-first assistant deployed as a smartphone app. Served as the conversational UX lead in designing conversations, mapping intents, node, UX writing, and conversation […]
Xfinity Home is Comcast’s IoT and home security service. A product that merges digital experiences on desktop, mobile, and TV with physical products (door sensors, […]
Universal Health Services found itself challenged with negative press and brand perception. This content strategy project restructured and re-wrote the corporate site so that users […]
As research revealed large issues impeding users’ ability to find, understand and engage content to adopt the use of barcodes and product information standards, I […]
Covr helps companies sell life insurance through its white-labeled portal. I developed a campaign of email, social media, and funnel content designed for customers who […]